We take all our orders online. If you have any difficulties please call us on (+44) 020 3034 3433 and we'll do our best to help. Our office is open 9am - 5pm Monday to Friday. We're busy having fun on our bikes at weekends, so please drop us an email at [email protected] if you wish to contact us outside of those hours.
LUMO provides free worldwide shipping on orders over £200.
- Order before 12:00pm and your order will be dispatched on the same working day (Mon-Fri excluding public holidays)
- Orders for delivery in EU are delivered with no additional fees to pay: tax is included in the final basket price
- Orders for delivery in all non-EU countries are delivered with local duties and taxes payable by the receiver
- All orders are fully tracked and tracking numbers provided
- We cannot deliver to PO Box addresses
- Basket value does not include shipping
- LUMO is not liable for any local duty or tax charges
The below table is shows shipping charges and our promised shipping time to you via FedEx. This is worst case scenario, we generally deliver to most countries within two working days of the order being placed. Please consider using a different shipping address (e.g. your work address) if you are likely to be out between the hours of 8am and 6pm.